Sailing Smoothly: Carnival Cruise Lines and KultureCity Partner to Create Sensory-Friendly Vacations and 11 Tips for Sailing with Sensory Issues
As a therapist who specializes in working with Highly Sensitive People and neurodivergent individuals, and being a sensitive person myself, I was pleasantly surprised to discover that Carnival Cruise Lines had made significant adjustments to address sensory sensitivities. It was heartening to see that they had implemented measures to accommodate passengers like me.
Recently, I embarked on my second cruise adventure with Carnival Cruise Lines and had a sensory-sensitive revelation that I just had to share. While I'm far from a cruise expert, I felt compelled to commend Carnival Cruise Lines for their remarkable partnership with KultureCity, transforming the cruise experience for travelers like me who have heightened sensory awareness.
My first cruise, a pre-Covid 3-day voyage to Cancun, Mexico, was undeniably enjoyable. It was just my husband and I, and not having to worry about food or kids…as well as meeting some friends, really made the cruise a vacation. However, as someone who tends to get overwhelmed by excessive stimulation, spending three days amidst a bustling cruise ship presented it’s challenges. Navigating through the mid-deck to reach food became a sensory journey of its own: music blaring, casino bells chiming, the scent of smoke wafting through the air, abrupt temperature shifts as I moved from indoor to outdoor areas, and the constant shift in lighting conditions. Not to mention, the sheer number of fellow passengers made it feel overwhelming. To avoid the crowd, I often resorted to traversing the lower decks, even though it meant a longer route. Our cabin, though a welcome retreat, was positioned in a high-traffic hallway, making uninterrupted sleep a rare luxury for this light sleeper.
So, when my husband proposed a second cruise as a special gift for my 50th birthday, my initial reaction was mixed. On one hand, the prospect of not having to worry about cooking and cleanup for a week was enticing. (Have I mentioned how much I hate cooking, well not actually cooking, it’s the clean-up) On the other hand, I wondered if I would once again be engulfed in sensory overload. This time, however, I came prepared. I packed my Loop earplugs (see my unboxing video here) and my trusty essential oils. I also brought a fan to help with temperature control. Excitement and apprehension warred within me as I contemplated five days on the cruise ship, sharing a cabin with our teenagers. Would I endure sensory overwhelm, potentially ruining our vacation?
As a therapist who specializes in working with Highly Sensitive People and neurodivergent individuals, and being a sensitive person myself, I was pleasantly surprised to discover that Carnival Cruise Lines had made significant adjustments to address issues for those of us prone to sensory sensitivities. It was heartening to see that they had implemented measures to accommodate passengers like me.
So, what exactly does being Sensory Certified entail? It means that Carnival now has customer-facing staff trained to understand the unique needs of individuals with various sensory challenges, including Down Syndrome, Autism, ADHD, PTSD, and more. Carnival, in collaboration with KultureCity, introduced VIP Lanyards that staff could use to easily identify passengers who might require additional support. One of the highlights of our cruise was the silent disco night held on the mid-deck, which attracted a substantial crowd. In addition, the nightclubs now featured closed doors to minimize disruptions to those passing by. A welcome change from my initial cruise with Carnival.
First, the lines for food were noticeably shorter, reducing the sensory stress of waiting in crowded spaces. Second, their updated HUB app allowed guests to make reservations at their assigned restaurant, receiving a convenient text notification when their table was ready. This allowed for us to hang out in quieter spaces while waiting. However, the most remarkable change was Carnival's introduction of sensory kits that could be borrowed during the cruise. To my immense joy and that of my sensory-sensitive family, Carnival had forged a partnership with the non-profit organization, "KultureCity," becoming the first Sensory Certified cruise line in the process..
For me, these thoughtful changes made my cruise an absolute delight. Carnival Cruise Lines' commitment to inclusivity and their partnership with KultureCity have transformed the cruise experience for individuals like me, turning what could have been a sensory overload into a genuinely enjoyable vacation. Whether you're a seasoned cruiser or considering your first voyage, Carnival's dedication to creating a sensory-friendly environment deserves recognition and applause.
In a twist of fate, our initially planned 5-day cruise turned into a memorable 7-day journey as we found ourselves tailing a hurricane, which resulted in the closure of our intended ports of call. During these unforeseen extra days at sea, Carnival Cruise Lines truly shone in their commitment to ensuring the well-being and satisfaction of their guests. The crew, with a special shout out to Todd (T-O- double “D”) for sharing his positive energy, went above and beyond to keep everyone informed about the situation, making regular announcements and providing updates on the evolving weather conditions. Despite the unexpected extension of our voyage, Carnival continued to offer top-notch service and entertainment, maintaining the high standards they are known for. It was a testament to their dedication that, even in the face of an unforeseen challenge, they managed to turn it into an adventure, and our extended cruise became a treasured memory.
Now, for those who may embark on a cruise with sensory sensitivities like mine, here are some valuable tips to enhance your experience:
Your 11 Tips to To Cruising with Sensory Issues
1. **Travel with Headphones/Earplugs:** Always carry noise-canceling headphones or earplugs to create your personal oasis amidst the ship's vibrant atmosphere.
2. **Choose a Quieter Room Location:** Opt for staterooms located toward the front or back of the ship to minimize exposure to constant foot traffic and public spaces.
3. **Select Rooms Below Inactive Decks:** Avoid rooms beneath active decks or venues to reduce disturbances from overhead activities.
4. **Be Cautious of Casino Proximity:** Stay away from rooms near the casino if you're sensitive to cigarette smoke to avoid unpleasant odors.
5. **Bring a Portable Fan:** Portable fans offer white noise and temperature control, creating a comfortable and peaceful environment.
6. **Consider Inside Cabins for Sleep:** Inside cabins may lack views but are often quieter and ideal for restful sleep.
7. **Request a Sensory Kit Early:** Contact guest services early in your cruise to request a sensory kit for managing sensitivities.
8. **Make Restaurant Reservations Online:** Use the cruise line's app or platform to reserve tables and avoid long waits in crowded dining areas.
9. **Discover Quiet Spots:** Explore the ship to find serene, secluded areas that resonate with you for moments of relaxation.
10. **Pack Sunglasses:** Sunglasses reduce glare and enhance outdoor comfort, shielding your eyes from bright sunlight.
11. **Adjust Your Schedule:** Plan activities during off-peak hours to avoid crowds and enjoy popular attractions with fewer people around.
For more information about Carnival Cruise Lines' Sensory Certification, you can visit their official website here. To learn more about KultureCity's partnership with Carnival, please visit their website here.
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